Today's Visits
94% checked in62
No-Show Rate
−34%6%
AI Triage Today
Symptom checker118
Refill Requests
Auto-routed27
Schedule Density · This week
All providers94% utilization
| 8a | 9a | 10a | 11a | 12p | 1p | 2p | 3p | 4p | |
|---|---|---|---|---|---|---|---|---|---|
| M | 3 | 4 | 4 | 3 | 2 | 4 | 4 | 3 | 3 |
| T | 4 | 4 | 3 | 4 | 3 | 3 | 4 | 4 | 2 |
| W | 3 | 4 | 4 | 4 | 2 | 4 | 4 | 3 | 3 |
| Th | 4 | 3 | 4 | 3 | 3 | 4 | 3 | 4 | 4 |
| F | 3 | 4 | 4 | 4 | 2 | 3 | 4 | 4 | 2 |
Open same-day slots: 7Walk-in capacity: 12%
Visit Mix
Today · 72 visitsEstablished (99213)
39%Established (99214)
25%Annual physical
17%Telehealth
11%New patient
8%Claims Activity
Last 7 days · 412 claimsClean rate 96%
| Claim | Patient | CPT | Payer | Billed | Allowed | |
|---|---|---|---|---|---|---|
| CLM-88241 | Garcia, M. | 99213 | BCBS | $185.00 | $112.40 | Paid |
| CLM-88240 | Hernandez, R. | 99214 | Aetna | $245.00 | $148.20 | Paid |
| CLM-88239 | Lee, K. | 99396 | UHC | $320.00 | $0.00 | Denied |
| CLM-88238 | Mills, T. | 99213 | Medicare | $185.00 | $94.10 | Pending |
| CLM-88237 | Patel, A. | 36415 | Cigna | $45.00 | $24.80 | Paid |
| CLM-88236 | Rivera, S. | 85025 | BCBS | $78.00 | $42.10 | Submitted |
AI Agents
2 activeNova Front Desk
runningHandling inbound + insurance verification
Live
TriageAI
runningSymptom checker active on patient portal
118 today
NoShowBot
doneSent 42 SMS reminders + reschedule links
−34% no-shows
RefillRouter
doneAuto-routed 27 refill requests to MAs
All before 11am
Nova · AI Front Desk (HIPAA)
Live · scheduling, reminders, refill routing58 calls3h 11m
| Time | Caller | Intent | Outcome | Dur |
|---|---|---|---|---|
| 11:18a | Patient · annual | Schedule physical | Booked Dr. Patel · Thu 9am · ins. verified | 3:42 |
| 10:42a | New patient | Sick visit — sore throat 3 days | Triaged · same-day slot 2pm | 5:18 |
| 9:55a | +1 520‑555‑0144 | Refill — lisinopril | Auto-routed to pharmacy · MA review | 1:55 |
| 9:11a | Caregiver | Reschedule mom's appt | Moved to Wed 11am | 2:38 |
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